Refund Policy

Digital Product Nature

Edgeplugins sells digital WordPress plugin products. Because digital goods can be downloaded and accessed immediately, refund decisions are handled carefully and in good faith.

When Refunds May Be Considered

Refunds may be considered when a product is demonstrably broken in a supported environment and our team is unable to resolve the issue within a reasonable time.

Refund requests may also be reviewed in cases of duplicate payment or clear accidental purchase.

When Refunds Are Usually Not Granted

Refunds are generally not provided for change of mind, lack of required features that were not advertised, incompatibility with unsupported third-party systems, or issues caused by custom code or hosting setup.

Please review product information before completing your purchase.

Request Window

Refund requests should be made promptly after purchase and include your order details, site environment, and the reason for the request so our team can review it properly.

Contact

To request a refund review, contact Edgeplugins through the website and include the relevant purchase details.